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"As I look back at the successful
changes we have made over the years, we intuitively followed
the principles of Theory ZYX, but we never had such a clear
roadmap in front of us. The innovative, insightful,
actionable roadmap that Theory ZYX clearly lays out for
Change Management will help almost any organization
succeed."
Seward Horner
President
Riverview Hospital
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"Our industry is
going through massive change. To cope with the change,
successful companies have been using some of the elements of
Theory ZYX, but there has not been a complete roadmap. For
the first time, Nigam Arora's brilliance, wide ranging
experience, and passion for experimenting with change models
has produced a comprehensive integrated framework in Theory
ZYX that is pragmatic, analytical, and solves the mysteries
of human behavior in adapting to change."
Raj Rao
CEO
Indiana Municipal Power Agency
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"The
intellectually sound recognition in Theory ZYX of the
importance of the employee motivation to the success of the
merger process makes all the difference in the ultimate
success."
Ed Martin
CEO
Wabash Valley Power
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"An
organization, commercially or socially centered, is like a
living organism. Its vital signs must be scientifically and
accurately measured, the right dosage of the right agent
must be delivered to the right member, and a follow-up
checkup must be performed in order to improve its wellness.
Theory ZYX approaches change management in this same manner;
therefore, distinguishing itself from all other change
management methods."
Ali Jamshidi
CIO
First Energy
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"Theory ZYX is a
fine practical piece of work! I am wholeheartedly in
agreement with Theory ZYX. The X dimension is the key
difference. The ideas on group conditioning are right on."
Ken Verbic
Past Chairman
UPMG
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"The ability to
manage 'Change' effectively and rapidly is still a tough
goal to reach for most organizations. Theory ZYX is a new
approach to succeed at this critical task. The Analytical
Measurements that Theory ZYX advocates clearly increase the
probability of success."
Vinod Khilnani
CEO
CTS Corp
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"I especially
like the Theory ZYX concept of doing a Change Audit- How do
you know your level of success without establishing a
baseline, and then measuring after the process begins? Very
much a common sense approach, but it is not performed by
most change management methodologies."
David A.
Resnick
Managing Partner
Katz, Sapper & Miller
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"Change is
disruptive. Transparency towards employees and management is
equally important. The transparency towards management has
been vastly improved by the logic and quantification, which
Nigam Arora proposes in Theory ZYX."
Joerg Schreiber
Vice President Business Development and R&D
Roche Diagnostics Corp
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"In Theory ZYX,
Nigam Arora has described a pathway through successful
change that can save significant lost time and productivity.
Experience has taught us that even positive change
implemented for the best reasons can produce unintended
results. A good leader can follow Nigam's approach and
greatly enhance the probability of success."
John Gillman
Executive Director
Progress Energy Service Company
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"Moving our Public Utilities (Water,
Wastewater, and Electric) forward with continuous
improvement and a high level of customer service has indeed
involved 'the artful interaction of many of the 12 elements
of Theory ZYX—Change
Management. Combining vision and strategy with ambition
(enthusiasm), ability, and momentum (the right action at the
right time) while overcoming fear and mistrust have been key
factors in our success in achieving our mission and goal of
reliable, quality, responsive, and cost effective utility
services. Collective excellence and building effective
teams is possible by following Theory ZYX—Change
Management."
Allan Poole
General Manager
Naperville PUD
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"This is a must-read book for everyone
dealing with change. Theory ZYX model is comprehensive,
versatile and practical. The book describes innovative
analytical measurements that ensure success.
You would think that
a book on a deep subject like change management has to be
boring. This book is an exception --- it is a fast read. 95
real life case histories not only illustrate the concepts,
but also make it hard to put this book down."
John Weaver
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"As the CEO of a high growth company, I have to
periodically change our strategies to meet new
challenges. We have a great team of people, but still it
takes my team longer to adopt to the changes than I
would like. I was struggling with this problem for
years. I have paid lot of money to consultants, but
results have not been there. I received Theory ZYX book
as a gift from a friend who is also a CEO. As I
read Chapter nine, a light bulb turned on; it was as
though this chapter was specifically written for my
company. Now I know the root cause and the solution.
I highly recommend this book to anyone dealing with
change."
Berry Johnson
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"I have consulted this book at least once a month since
buying it. The book is full of practical insights that I
have directly applied to critical projects. I have
bought a copy of this book for every manager in my
division. I recommend this book to anyone engaged in
creating or managing change."
Max Jameson
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"Using the framework of Theory ZYX my
organization has been able to change the culture without
disruption to our business. The total buy-in on the part
of all team members to our initiative to change the
culture was key. With Theory ZYX we were able to succeed
at change. A book for any manager responsible for
successful change."
June
Murphy
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"This book is
a reference book that belongs on every leader's desk. As
a leader, I am always creating change and challenging my
people to perform at a higher level. I find myself
referring to this book over and over again. To
date, I have found practical answers and deep insights
into every situation I have encountered. The book is
very well indexed making it easy to efficiently retrieve
the information I need."
Jim
Anderson
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Theory ZYX is
the perfect methodology for changing the corporate
culture. I have been using it to develop a higher
performance culture in my company. I especially find
analytical measurements of Theory ZYX very useful.
I highly recommend this book to anyone wanting to change
the corporate culture.
Jay Harris
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Nigam's 33
Laws of Change Management alone are worth at least 100
times more than the price of the book. These 33 laws
have alredy helped my company stop making several
mistakes that we were making. These laws make the light
bulb go on in your head and you immediately understand
what is right and what is wrong with your program.
I highly recommend this book to all companies.
Ken
Nicholas
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Theory ZYX
works. We have a very difficult challenge facing our
company. All of our key team members have read this
book. Now our organization is aligned and we are
confidently applying Theory ZYX. I highly
recommend it to anyone engaged in change
Linda Weaver
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